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Thread: Vail Resorts gets an"F" in customer satisfaction!

  1. #1
    Administrator JTBear's Avatar
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    Vail Resorts gets an"F" in customer satisfaction!

    Well, the rich get richer.

    The fine Executive Leadership at the greed factory, has raised their pay parking at Keystone by 50% over last season. These clowns now charge $30.00 per day over last season's $20.00 rate. And it's outdoor parking on dirt, too boot!! If they had a covered parking structure, I'd find this latest surprise less objectionable.

    I have supported this company for more than 30 years and have been willing to patronize their pay parking vs. parking with the masses in the free lots, where you walk 1/2 mile or more to get to the base.

    I will vote with my dollars and with my feet! This company has no shame.....

    This will be my final year purchasing their season pass.

    Thanks for reading, feel better now........ :)
    <img src=http://pic100.picturetrail.com/VOL425/637370/22527991/376059857.jpg border=0 alt= />
    Carve Diem!! Charge The Course!!

  2. #2
    Senior Member jclose8's Avatar
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    I honestly have no use for Colorado skiing for the most part..... Too crowded, too many bumps (a by product of too many skiers), LOTS of really unskilled and borderline dangerous skiers, too much grooming and not enough snow.

    Don't get me wrong...anyone who lives there is damn lucky... big mountains, good variety, and if you can pick your days you're ok, but if I'm going to use vacation time, spend a ton of money and I want to be able to count on an awesome skiing experience, I'm going to Wyoming, Utah or Montana. (don't tell everyone....)
    OREDOCK BREWING COMPANY SKI BUMS
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  3. #3
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    Now, now JT, I'm sure the parking attendant pay was raised a corresponding 50%. I mean surely fair is fair to the Vail Executives.

    BTW, my wife and I did that 1/2 mile walk once. It was not comfortable at all in ski boots going to the lifts. Returning to the car after skiing was worse. Could that be a result of poor planning?

    As for Jamie and his remarks on Colorado skiing, as the Queen said: "We are not amused." Any ski area can be too crowded, have too many bumps LOTS of really unskilled and borderline dangerous skiers, etc, etc. The conditions you describe to Colorado I've encountered in Wyoming, Utah, Montana, Idaho, Oregon, Washington, British Columbia, and even New Zealand. Some days are better than others wherever you are.

    Slats
    Lots of years, lots of fun.

  4. #4
    Senior Member jclose8's Avatar
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    For the record, Slats, I'm talking primarily about Summit County. I do like Crested Butte, although I really wish they got more snow.

    Everyone has different opinions and preferences. Based on my experiences, I'll stand by my comments. I simply wouldn't travel to ski in Colorado. Don't take it personally....
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  5. #5
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    I agree the Interstate 70 ski areas get crowded being easy to access from Denver and the front range metro areas. Lots of the people on the slopes are more enthusiastic than skilled and it gets dicey trying to deal with the hordes on the slopes. Just the way it goes. No, I don't take it personally. Being stuck in Crested Butte isn't a bad thing, I really enjoy it.

    Slats
    Last edited by Slats; 11-12-2012 at 09:18 PM. Reason: Needed additional comment.
    Lots of years, lots of fun.

  6. #6
    Member cheesehead's Avatar
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    I feel your pain JTBear. That's why I will be skiing at Winter Park, Copper and Steamboat this year.
    Cheesehead

  7. #7
    Senior Member Great Banana's Avatar
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    With the rising costs of airlines, hotels, lift tickets, and now parking I am surprised it is that crowded. Maybe everyone is skiing before the big end on Dec. 21 or the economy fails altogether. Just joking of course.

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    I parked at Keystone for Free, short walk to the lift...didn't see $30 parking.
    Only paid $25 at Vail, for the garage, very short walk to lift..same price as 3 round trips on the bus from Avon, so cheap....

  9. #9
    Quote Originally Posted by cinciracer View Post
    I parked at Keystone for Free, short walk to the lift...didn't see $30 parking.
    Only paid $25 at Vail, for the garage, very short walk to lift..same price as 3 round trips on the bus from Avon, so cheap....
    Let's qualify your experience.....you visited in April!!! And parking at Vail can be free if you ski under 2 hours.
    Atomic 920 junk carver's 178cm (they hate ice)

  10. #10
    Senior Member TeamHub390's Avatar
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    Quote Originally Posted by cinciracer View Post
    I parked at Keystone for Free, short walk to the lift...didn't see $30 parking.
    Only paid $25 at Vail, for the garage, very short walk to lift..same price as 3 round trips on the bus from Avon, so cheap....
    We were there the first week in March and never saw any $30 parking. Keystone was $15 parking very close to lifts, free P not very far from lifts, Breck was also $15 out past the gondola lot and $20 right up by customer service and the ticket window, I saw $20 parking at Copper but we used the free bus and had to wait awhile on our first 2 days about a half hour each way. Because of the snow storm they were running late. Good thing we took the bus on the back roads because there was a 50 car pileup on I-70 that first morning on the route we would have taken. In all 3 resorts there were also free outlying lots with bus pickup but we did not want to spare the extra time and effort. Walking around in boots with backpacks and ski equipment is much harder for us from Michigan in the thin air than skiing down the hills was.

    JT make sure to bribe someone from your medical team for the extended expiration Handicap sticker so you can take advantage of those prime spots up close to the action for next season. Can you stretch PT into the late fall early winter at least?

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